We're committed to sourcing goods for everyday use that meet high standards for design, materials, and craftsmanship.
We believe the best products are those that are made by skilled craftspeople to last generations rather than those that embrace the era of mass production and disposability. For this reason we work primarily with small manufacturers in Europe, Japan, and the U.S. We also believe we have a role to play in environmental and social responsibility, so we consider this in all of our decisions – from our wares to our packaging. We search the globe for highly durable goods, where the true quality and authenticity of a product can always be trusted.
HOW WE WORK
- Research – and lots of it. We review and research a large volume of goods and only a small number meet our high standards to be selected for the Birchfield store. We travel several times a year to places like Copenhagen, Kyoto, and New York to discover the best products.
- We work directly with the makers, not middlemen. This keeps prices as affordable as possible and provides a better living for the people who make our products.
- We work with makers in the U.S. to produce our own BH Exclusives. Items that reflect our design interests and with the durability and attention to detail our customers have come to expect from us.
- We treat our customers and makers very well. We live the "Golden Rule" and treat people the same way we want to be treated – with kindness, courtesy, and respect.