Shipping & Returns

SHIPPING WITHIN THE UNITED STATES

We want you to receive your goods as soon as possible so we ship within 24 hours of receiving an order, Monday through Friday. We don't outsource our distribution because we want to ensure the highest quality experience, from shopping to receiving our products. Each order is thoughtfully hand packaged by our staff in Portland, Oregon.

Shipping time usually takes from 2-5 business days, and a bit longer for Hawaii and Alaska. 

All orders of $75 or more receive free shipping.
For orders $25-75: Shipping is $8
For orders $25 or less: Shipping is $5
For all orders, expedited 1-3 day shipping is $28

TOTAL ORDER COST SHIPPING FEE (FLAT RATE PER ORDER)
$75 or more Free Shipping
$25-75 $8.00
$25 or less $5.00

 

INTERNATIONAL SHIPPING

We currently only ship within the U.S. If you live outside of the U.S., please sign up for our newsletter to be notified when we begin to ship globally.

TAXES

You'll be pleased to know that we ship Tax Free on all orders.

RETURNS

Your happiness is our highest priority, so we've made the returns process as easy as possible. We accept returns on all unused items in re-sellable condition with the original packaging, up to 90 days from the purchase date. Once we receive your return we'll reimburse the full purchase price. It's that simple. 

Please send an email to support@birchfieldhardware.com and provide the following:

  • Your order number
  • What items you would like to return
  • The reason you would like make the return (your feedback means the world to us)